ISO 9001 Readiness Check — Kalos Generis

Your Quality Readiness Assessment

Select the response that best describes your organisation's current situation. Be honest: this assessment is for you, not for an auditor.

0 of 5 answered

1If a key client audited your quality system tomorrow, how confident are you in the result?

AWe would not pass. No structured quality system is in place. BBasic documentation exists, but significant gaps would be exposed. CWe would pass with observations. The system works but needs improvement. DConfident. Our quality system is documented, active, and reviewed regularly.

2How many customer complaints in the last 12 months were caused by the same root cause recurring?

ARoot causes of complaints are not tracked. BSeveral complaints recurred from the same root cause CA few recurrences occurred, but the pattern is being addressed DRecurring complaints are rare. Root causes are systematically eliminated.

3Could any employee in your organisation explain your Quality Policy in their own words?

ANo formal Quality Policy exists BIt exists, but most employees would not know what it says CKey people know it, but shop floor awareness is inconsistent DOur Quality Policy is understood and lived at every level

4When did your management team last make a decision specifically based on quality performance data?

AQuality performance data is not collected. BData exists, but decisions are rarely based on it. CWe review quality data periodically but action follow-through is inconsistent DQuality data drives management decisions at every review cycle

5Do you know the actual cost of non-quality in your organisation (scrap, rework, warranty claims, delays) as a percentage of revenue?

ANo visibility on what non-quality costs the organisation. BKnown to be significant, but never formally measured. CWe have partial estimates for some categories DCost of non-quality tracked systematically, below industry benchmark.

6What is the single biggest quality challenge your organisation faces today?

This response is not scored. It helps us understand your specific situation if you choose to share your results.